Why is my quote higher than the rate shown on the listing?


When you send an inquiry, you may receive a quote with a higher rate than that shown on the listing. There are a few reasons why you may be quoted a higher rate:

  • The owner has recently updated their rates

  • The number of guests for the booking is different to the group size priced online

  • Extra charges may have been applied such as a cleaning or pet fee


If you’re happy with your quote, all you need to do is pay online. This can be done via the email you receive from us, or by going to Manage my booking and entering your email address and booking reference (e.g. BR123456) to view and pay your quote.


If you have any questions about the rate or any other details in your quote, go to Manage my booking where you can send the owner a message.

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