Important: The spread of COVID-19 may be impacting your travel plans. To change your travel dates, please contact the owner. We’re doing everything we can to adapt to the rapidly changing government advice and travel restrictions. As such, we are taking steps in these unprecedented circumstances to provide more flexibility to travellers. Visit our help centre to see your options: About the coronavirus outbreak (COVID-19)

What does ‘response time’ mean?

Your response time is a score that takes into account how long you took to respond to your last 20 booking requests or inquiries. You’ll see your average response time when viewing an inquiry in your TripAdvisor Inbox.

It’s important to keep this figure low because owners who respond within six hours are twice as likely to secure a booking.

Easy ways to lower your response time

Download our mobile app to respond to guests, wherever you are. The app is available for Apple
and Android devices.

Sign up to free text updates in Contact settings, so you’re instantly notified of new requests.

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